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Setting Up Internal Reporting Channels: A Guide

Setting up an internal reporting channel doesn’t have to be complicated. With the right solution, you can be compliant in just a few minutes.

Step 1: Choose the right solution

You have several options for organizing your reporting channel:

  • Internal handling: An employee is designated as the reporting officer
  • External handling: An attorney takes on the role of ombudsperson
  • Digital platform: A software solution like Epactum supports the entire process

Step 2: Set up reporting channels

The HinSchG requires that reports can be submitted through various channels. A digital platform has the advantage of bundling all channels and ensuring confidentiality.

Step 3: Inform employees

Your workforce must be informed about the reporting channel. This includes:

  • Clear information about how to access the reporting channel
  • Information about whistleblower protections
  • Explanation of the process

Step 4: Establish processes

Define internal procedures for handling incoming reports. Pay particular attention to compliance with legal deadlines.

Conclusion

With Epactum, you can cover all four steps in a single platform. From setup to employee information to case management, everything is covered.

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